Pips Pro Tip #2

This tip seems strange at first, but trust me. Positive psychology has a lot to say about the words we use and the impact it has on those around us and their moods.

Never apologise for being late.

Flip the language and thank the people/person for their patience. It’s a simple Jedi mind trick to stop the person being defensive or aggressive and feeling negative towards you. It makes them feel validated and like a grand person for waiting. They’ll find you more likable for recognizing how patient they are instead of condemning you for making them wait!

Go forth and confuse people in to feeling nicer towards you!

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